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News By Food & Beverage Guest Room New Openings
Department Sales & Marketing Safety & Security Industry News
Published on Wed Jun 30, 2010 4:36 am
Source:  Libra OnDemand


Libra OnDemand to Showcase Award-Winning
SaaS CRM Solution at HITEC 2010


Hotel technology takes to the cloud, as industry-leading CRM provider demonstrates how their innovative suite of Force.com applications saves time and money for hotel clients around the globe.

Celebration, Fla. June, 2010 Libra OnDemand, the first on-demand CRM solution built specifically for the worldwide hospitality industry on the Force.com platform, today announced that they will demo their comprehensive suite of award-winning CRM tools at HITEC 2010, taking place June 21-24 in Orlando, Fla. Libra OnDemand debuted just one year ago, at HITEC 2009, and has since grown exponentially, as hotels around the world have begun to discover the myriad benefits of operating in the cloud. To date, over 100 properties (35,000+ rooms) in 8 countries have implemented Libra OnDemand to more effectively manage their guest services, email marketing, and customer communications programs.

Our solutions are designed to create increased revenue quickly and easily by streamlining and automating all the guest touch points for a hotel property or brand, said Gregg Hopkins, CEO of Libra OnDemand. The Software-as-a-Service (SaaS) platform creates a wide range of additional benefits, including faster implementation, no up-front capital expenditure, lower operational costs, reduced technical resource requirements, and simplified integration with other hotel systems.

At HITEC 2010, Libra OnDemand will conduct ongoing demonstrations of their entire suite of applications at Booth # 1145. The individual modules can be utilized separately or as a complete web-based solution, and include:

Customer Relationship Management: Account and contact data is collected and synchronized, providing a complete 360 view of each customer.
Loyalty Management: Frequent customers are recognized with service requests and/or customized rewards programs that are flexibly configured.
Group Sales & Event Management: Events are managed and integrated to consolidate billing and reporting.
Analytics: Guest and company data is centralized, providing limitless graphics and reports.

Email Marketing: Emails are easily automated, able to create dynamic lists and segment databases by multiple criteria.
Customer Portal: Online consumer-facing application offers self-service options for in-house and frequent customers.

In addition to simplifying CRM for our global hotel clients, we have also made it easy to afford, said Hopkins. Our subscription-based pricing is determined on a per User basis, minimizing financial impact and dramatically accelerating ROI. An easy solution at an affordable price has been our formula for success.

About Libra OnDemand
Libra OnDemand leverages the power of the worlds most popular on demand platform (Force.com) to provide a comprehensive suite of hospitality specific applications: Customer Relationship Management, Loyalty Management, Group Sales & Event Management, Analytics, Email Marketing, as well as an online consumer-facing application, Customer Portal. Libra OnDemand is a Software-as-a-Service (SaaS) application that is designed to drive sales and increase revenues for the worlds premier hotel organizations. Requiring zero infrastructure or upfront capital investment, Libra OnDemand is simple to use, easy to customize, and quick to implement. For more information about Libra OnDemand, contact info@libraondemand.com or visit the website www.libraondemand.com

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